You are here:  WHEN YOU HAVE A LOSS
When You Have a Loss
We realize claims occur and we offer a number of different ways to report a claim. You have the option of reporting it to us or to your insurance company directly.
 
  • Report A Claim To Us

    Office Hours
      M-F 8:30 am to 4:30 pm EST

    Local
      518-602-2020 (phone)
      518-602-0236 (fax)

    Toll Free
      800-636-3684 (phone)
      877-211-2540 (fax)
     
  • 24 Hour Claim Reporting

    NEW YORK CENTRAL MUTUAL
      Online: www.nycm.com
      Toll Free: 1-888-234-6926
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